What should I do if I encounter a technical issue while trading?

If you encounter a technical issue while trading:

  • Take screenshots of the error or issue.
  • Note down the time and details of what happened.
  • Check your internet connection. 
  • You can also try refreshing the page or restarting the application, where applicable.
  • Contact customer support through live chat for immediate assistance.
  • Provide all relevant details to help resolve your issue quickly.