How long does the verification process take?

Verification typically completes in just a few minutes once you submit your documents. You can check for updates in your account profile or watch for email notifications confirming your status. If any issues arise with your submitted documents, we will get in touch with instructions on what to do next. You can also contact our support team at any time for additional guidance.

To avoid delays, ensure your proof of identity and proof of address documents are clear, in colour, and unedited. Screenshots, receipts, and medical bills are not accepted as proof of address.