Why do I need to verify my identity before making a deposit?

Before you can deposit funds, we request identity verification to:

  • Comply with regulatory requirements set by the UAE Securities and Commodities Authority (SCA).
  • Protect against fraud and unauthorised account access.
  • Ensure account security and protect your funds.
  • Prevent money laundering and other financial crimes.
  • Confirm you meet the eligibility requirements.

The verification process involves providing proof of identity (a selfie/liveness check and an official ID document) and proof of address (such as a utility bill, bank statement, or government-issued letter dated within the last 12 months).

Most verifications are processed within minutes, and our support team is available to assist if you encounter any issues with document submission.